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Returns Policy


Can I cancel my order after I've made a purchase on the website? - You can.

We offer immediate order cancellations up to a limit of 24 hours after purchasing - so if you change your mind within that time - send us a message and we'll cancel and refund you in full as soon as we get your request. 

 

How do I return something? - Our Guarantee

We have a FREE 1 Year Warranty since from the date you receive the shipment. If any malfunction exists during the warranty period, you can send it back to us by postal mail, you bear the post freight; we will repair it and return to you by postal mail, we bear the post freight. 

Note: any man-made damages or it is broken by water ingress, falling down and other careless operation cannot be covered in this warranty policy. 

We have a 24/7/365 ticket and email support. 

If you need assistance, please feel free to contact us at support@thermalhealthusa.com

Thank you for choosing ThermalHealth™ HandsFree Infrared Thermometer